IT Support Specialist
Tatu City(9 months ago)
About this role
An IT Support Specialist based in Tatu City who serves as the primary technical contact for call center operations, ensuring reliable and efficient IT systems. The role focuses on maintaining infrastructure, supporting global follow-the-sun operations, and enabling uninterrupted service delivery for the call center environment.
Required Skills
- Hardware Troubleshooting
- Network Troubleshooting
- VoIP
- M365
- DNS
- VDI
- Telephony
- Security Compliance
- Documentation
- Problem Solving
+1 more
Qualifications
- Bachelor's Degree in IT or Computer Science
- CCNA (Preferred)
- ITIL Framework Experience
About Tatu City
tatucity.comTatu City is a leading urban development project in Kenya, covering 5,000 acres and designated as a Special Economic Zone. This innovative mixed-use community offers residential, industrial, and commercial spaces, providing a modern way of living for its residents. Tatu City promotes sustainable development and aims to create a vibrant, self-sustaining urban environment that integrates work, leisure, and community living. The project emphasizes affordability and accessibility, making it a prime choice for homebuyers and businesses alike in the region.
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