IT Support Specialist
Brooklinen(7 days ago)
About this role
The IT Support Specialist at Brooklinen provides first-line technical support for HQ and retail locations, ensuring tools, systems, and infrastructure run securely and reliably. This hands-on role supports a small-to-mid sized business environment, partners with the People team and external vendors, and helps evolve the company’s IT foundations. The position is based in Manhattan with a hybrid in-office schedule.
Required Skills
- MacOS
- Windows
- iOS
- Hardware Support
- Software Support
- Ticketing Systems
- Device Provisioning
- Deprovisioning
- Network Support
- WiFi
+15 more
About Brooklinen
brooklinen.comBrooklinen is a direct-to-consumer bedding brand that sells premium sheets, comforters, pillows, and sleep accessories through its online store. The company emphasizes high-quality, comfortable materials and design—offering soft sheets, cozy comforters, and soft and firm supportive pillows—aimed at delivering a better night’s sleep. Brooklinen positions itself as accessible luxury, combining refined bedding essentials with transparent product info and an e‑commerce-first shopping experience.