IT Support Specialist
PlayMatters
About this role
The IT Support Specialist at the IRC provides global end-user IT support, handling incident resolution, service requests, and support for various hardware, software, and network systems. The role involves troubleshooting, documentation, and contributing to continuous improvement within the IT department to ensure scalable and reliable application and infrastructure support.
Skills
About PlayMatters
playmatters.orgPlayMatters, Learning through play to develop skills needed to thrive today and in future
Recent company news
Daily NewsTanzania embraces PlayMatters teaching technology
Sep 28, 2025
Northeast Ohio ParentPlaymatters Wins ‘Best Toy Store’ in 2021 Parent Choice Awards -
Jun 6, 2021
TriplePunditLego Boosts Education for Children in East African Refugee Camps
Aug 20, 2025
Cleveland.comHow Playmatters Toys and other local stores can survive despite online, big-box competitors
Mar 22, 2016
News 5 Cleveland WEWSThe first holiday season without Toys 'R' Us
Sep 14, 2018
About PlayMatters
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PlayMatters.
Salary
$20k – $30k
per year