IT Support Specialist
DEFCON AI
About this role
An IT Support Specialist at DEFCON AI supports day-to-day internal IT operations for a growing company serving government and defense customers. The role is hands-on and operational, focusing on maintaining employee productivity and system reliability through IT ticketing, user support, hardware and software provisioning, license tracking, and new hire setup. The specialist collaborates with managed service providers and the Director of IT in a security-conscious environment.
Skills
Qualifications
About DEFCON AI
defconai.comDEFCON AI is a modeling, simulation, and analysis (MS&A) company that builds technology to support logistics and mobility decision‑making, with a particular focus on contested mobility operations. It combines advanced simulation, AI-driven analytics, and scenario-based planning tools to help operators assess risk, optimize routes and sustainment, and make resilient decisions in degraded or denied environments. DEFCON AI serves defense, government, and other organizations facing complex logistics challenges, aiming to accelerate planning, improve operational awareness, and reduce mission risk.
Recent company news
Yahoo FinanceBigBear.ai (BBAI) Partners with DEFCON AI to Deliver Next-Gen Military Decision Intelligence Solutions
Aug 17, 2025
ExecutiveBizBigBear.ai, DEFCON AI Announce Joint Development Initiative
Aug 1, 2025
Business WireDEFCON AI Achieves Major R&D Milestone with Launch of Advanced Theater Distribution Planning Tool for Talisman Sabre 2025
Jul 10, 2025
Quiver QuantitativeBigBear.ai Holdings Stock (BBAI) Opinions on DEFCON AI Partnership
Aug 11, 2025
The Defense PostUS Firms BigBear.ai, DEFCON AI Partner on AI Military Logistics Tools
Aug 1, 2025
About DEFCON AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DEFCON AI.
Salary
$75k – $100k
per year