IT Support Specialist
groups
About this role
This role supports IT operations by providing technical analysis, installation, maintenance, and modification of IT systems. The position analyzes and recommends improvements to the company's IT systems and resolves technical issues for end customers.
Skills
Qualifications
About groups
groups.ioGroups.io is a modern email group platform and listserv alternative that lets communities create and run mailing lists without ads. It combines traditional email discussion with built-in group tools — calendars, file storage, wikis, polls, and searchable archives — to simplify collaboration and event planning. Positioned as a richer replacement for Google Groups or Yahoo Groups, it offers membership and group-management features alongside shared resources. Organizations, clubs, and hobbyist communities use Groups.io to run focused public or private discussion groups.
About groups
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for groups.
Salary
$44k – $51k
per year