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IT Support Specialist at Welocalize - ApplyBlast

IT Support Specialist

Welocalize

4 months ago

3.5 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

The L1 IT Support Specialist provides frontline on-site technical support to all onsite workers at the Santa Clara office, handling hardware, software, and connectivity issues. They manage the end-to-end procurement process for equipment, administer user accounts in Active Directory, and ensure timely equipment provisioning. This role requires a rotating schedule to guarantee constant coverage during business hours and acts as the first point of contact for all technology needs.

Responsibilities

Serve as primary on-site IT contact for troubleshooting hardware and software issues
Manage procurement process for IT equipment and software licensing
Administer Active Directory and Azure AD user and device accounts
Provision and configure new workstations for onsite workers
Handle account setup, password resets, and access provisioning

Skills

Qualifications

Bachelor's degree in Computer Science or IT/ISCompTIA A+ CertificationMicrosoft CertificationsGoogle IT Support Certificate1-3+ years of IT Support experience

About Welocalize

welocalize.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

1997

View Profile

Welocalize is a language services and AI data company that provides translation, localization, multilingual content, and language quality services for global brands. It also supports AI and machine learning initiatives through data annotation, evaluation, and related linguistic services.