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IT Support Specialist at TaskUs - ApplyBlast

IT Support Specialist

TaskUs

4 months ago

4.1 on Glassdoor

Quezon, NCR, Philippines

Onsite

Full Time

Junior

0 applicants

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About this role

An IT Support Specialist at TaskUs provides first-level technical assistance to internal customers, resolving hardware and software issues to ensure minimal downtime. The role involves troubleshooting system malfunctions, maintaining computer assets, and ensuring data integrity during daily operations and offboarding processes. You will act as the primary point of contact for technical inquiries while adhering to strict company data privacy policies and industry standards.

Responsibilities

Respond to technical support inquiries via phone and email
Diagnose and resolve hardware and software malfunctions
Maintain and upgrade desktop systems and operating systems
Manage asset de-provisioning and security software removal
Create documentation for troubleshooting procedures and solutions

Skills

Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Information Technology

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.