saas.group
The IT Support Specialist will own the end‑to‑end IT support queue for a remote‑first, Europe‑based SaaS portfolio, handling day‑to‑day tickets across Google Workspace, Mac, Chrome, VPN and remote desktop issues. The role also involves laptop provisioning, supporting brand onboarding, and contributing to SOC 2 and ISO 27001 evidence collection, with opportunities to work with automation built by the IT Systems Lead.
Headquarters
Seattle, Washington, United States
Company Size
51-200 employees
Founded
2018
saas.group is a founder-friendly acquirer of bootstrapped SaaS companies, built by serial entrepreneurs and product enthusiasts. It acquires small and mid-sized SaaS businesses, preserving their original identity while helping them scale and grow. saas.group operates a growing portfolio of software products across multiple countries and offers founders a streamlined, respectful exit process.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for saas.group.
saas.group didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
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