ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

IT Support Specialist at Robots and Pencils - ApplyBlast

IT Support Specialist

Robots and Pencils

4 months ago

3.2 on Glassdoor

Bogota, Colombia, Colombia

Onsite

Contract

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Robots & Pencils is seeking a full‑time contractor to serve as the first line of escalated support for R&P employees across North America and Latin America. The role involves handling IT tickets submitted via Slack, managing Microsoft 365 and identity administration, supporting macOS and Windows endpoints, and providing user‑level assistance for core SaaS platforms. The specialist will work autonomously in a remote‑first environment, collaborating closely with the Senior Systems Administrator.

Responsibilities

Handle escalated IT support tickets for North and Latin America employees
Manage Microsoft 365 user accounts, licenses, and access across Azure AD
Support macOS and Windows endpoints, including device enrollment via Rippling MDM

Skills

Qualifications

CompTIA A+CompTIA Network+Microsoft MS-900

About Robots and Pencils

robotsandpencils.com

Headquarters

Chagrin Falls, Ohio, United States

Company Size

51-200 employees

Founded

2009

View Profile

Robots & Pencils is a digital innovation firm that helps organizations use mobile, web, and AI technologies to transform products and operations. They combine product strategy, UX/design, and engineering to build scalable mobile and web apps, AI-infused systems, and connected experiences. Robots & Pencils partners with enterprises and startups to validate ideas, accelerate development, and deliver production-ready solutions focused on measurable business outcomes.