IT Support Specialist

Beasley Media Group is seeking a high-energy, self-motivated individual to serve as the initial point of contact for IT incidents and support requests at their headquarters in Naples, FL. The role involves providing Level 1 and 2 helpdesk support to remote and local staff, resolving technical issues, and maintaining documentation and inventory. The ideal candidate will possess strong knowledge of Windows 10, MAC operating systems, and Microsoft Office/O365, along with excellent customer service and organizational skills.