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IT Support Specialist at ENS Solutions, LLC - ApplyBlast

IT Support Specialist

ENS Solutions, LLC

2 months ago

Washington, District of Columbia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides network monitoring and technical support for computer systems, hardware, and software during core hours with 24/7 on-call availability. The specialist manages IT incidents using service management principles, performs hardware and software installations, and troubleshoots network connectivity issues. The position requires maintaining system records, assisting with LAN cabling modernization, and ensuring customer satisfaction through effective problem resolution.

Responsibilities

Provide network monitoring and 24/7 on-call technical support
Diagnose and resolve computer system hardware and software issues
Manage IT incidents and problems using ITIL service management principles

Skills

Qualifications

High School or equivalentDoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II roleTS/SCI clearanceCI Polygraph

About ENS Solutions, LLC

ens-solutions.com

Headquarters

Mitchellville, Maryland, United States

Company Size

11-50 employees

Founded

2014

View Profile

Essential Network Security (ENS) Solutions, LLC is a veteran-owned IT consulting and management firm serving the Department of Defense (DoD), Intelligence Community (IC), and commercial sector. The company specializes in Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, and geospatial intelligence services. ENS maintains a Top Secret (TS) Facility Clearance and is recognized for delivering innovative, scalable solutions and retaining exceptional staff with rare skill sets and security clearances.