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IT Support Specialist at DXC Technology - ApplyBlast

IT Support Specialist

DXC Technology

1 month ago

3.5 on Glassdoor

Sofia, Sofia Province, Bulgaria

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves monitoring customer systems in production and preproduction environments, resolving L1/L2 incidents, and collaborating with development teams on batch job issues. The position requires timely incident handling based on SLA requirements and may involve escalation to L3 for complex cases. Candidates should have a basic technical background in UNIX/LINUX or Windows and be willing to work shifts.

Responsibilities

Monitor customer production and preproduction systems via incidents management tools
Resolve L1/L2 level incidents or escalate complex issues to L3 support
Handle incidents on time based on SLA requirements and collaborate with development teams

Skills

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.