Adams and Associates
This role serves as the primary Tier 1 on-site IT support personnel, responsible for reviewing and resolving center-based IT support tickets in Zendesk. The position involves providing technical assistance for basic customer support issues, account creations, and password resets while adhering to strict corporate IT standard operating procedures. The specialist ensures superior customer service, coordinates technology equipment management, and may supervise student workers assigned to the department.
Headquarters
Reno, Nevada, United States
Company Size
1001-5000 employees
Founded
1990
Adams and Associates is a service-focused, outcome-driven organization that delivers workforce development services and facility management. They provide programs and support designed to develop skills, connect people with opportunities, and maintain operations for clients. The company emphasizes measurable results and reliable service across its workforce solutions and facility management offerings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Adams and Associates.