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IT Support Specialist at Workshop/APD - ApplyBlast

IT Support Specialist

Workshop/APD

14 days ago

2.7 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Junior

1 applicant

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About this role

Workshop/APD is seeking a motivated IT Support Specialist to serve as the first point of contact for technical support, ensuring architects and designers remain connected and productive. This role involves providing Level 1 support, managing hardware and software deployments, and administering cloud-based systems in a collaborative design studio environment. The position requires a customer-service mindset and the ability to troubleshoot technical issues for a diverse range of users.

Responsibilities

Provide Level 1 technical support to employees in person and remotely
Troubleshoot hardware, software, mobile device, printer, and connectivity issues
Manage support requests through ticketing system and communicate resolutions effectively

Skills

Qualifications

CompTIA A+ certification

About Workshop/APD

workshopapd.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2000

View Profile

Workshop/APD is a collaborative architecture and design firm with offices in New York, Palm Beach, Greenwich, and Minneapolis. They specialize in luxurious residential, hospitality, and development projects — and also design products — working at every scale. The studio emphasizes craft and innovation, drawing on diverse experience to deliver bespoke, site‑responsive solutions. Their work is unbound by a single style, with each project defined by a clear sense of place, purpose, and reverence for material craft.