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IT Support Specialist at SitusAMC - ApplyBlast

IT Support Specialist

SitusAMC

8 days ago

3.1 on Glassdoor

Atlanta, Georgia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

This role provides technical and troubleshooting assistance for computer hardware, software, mobile devices, and desktops within a corporate environment. The professional is responsible for handling escalated issues, translating technical knowledge into actionable direction, and assisting with companywide projects. The position requires excellent communication skills to guide end users through problem-solving processes and ensure timely resolution of IT-related queries.

Responsibilities

Provide technical support and troubleshooting for computer hardware, software, and mobile devices
Record, track, and document problem-solving processes using service desk software
Assist in implementing companywide projects and software releases according to Change Management practices

Skills

About SitusAMC

situsamc.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

1985

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SitusAMC is the leading independent provider of innovative, trusted solutions powering the lifecycle of commercial and residential real estate finance. The company offers a comprehensive platform of services including underwriting, due diligence, servicing, asset management, valuations, and technology solutions for lenders and investors. SitusAMC serves both commercial and residential real estate markets through advisory, outsourcing, talent, and technology offerings.