Global Data Systems
The IT Support Specialist serves as the primary point of contact for customer-impacting service requests, problems, and incidents, ensuring effective communication between internal and external stakeholders. This role involves troubleshooting technical issues, managing tickets within Service Level Agreements (SLAs), and providing quality customer service to both internal and external users. The position requires working on a rotating schedule, including days, nights, weekends, and holidays, at the GDS office in Lafayette, LA.
Enabling the digital workplace with AI-driven solutions, managed IT, cloud, and collaboration services that help businesses work smarter, stay secure, and scale with confidence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Global Data Systems.
Global Data Systems didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role