IT Support Specialist

The IT Support Specialist serves as the primary technology generalist for Paragon Behavioral Health Connections, providing hands-on help desk support, managing user accounts, and maintaining hardware and software across multiple sites. This remote-first role involves troubleshooting technical issues, ensuring security compliance, and supporting the organization's digital infrastructure while collaborating with clinical and administrative staff. The position requires a blend of technical expertise, strong communication skills, and the ability to work independently in a healthcare environment.