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IT Support Specialist at GoodLeap - ApplyBlast

IT Support Specialist

GoodLeap

16 hours ago

3.2 on Glassdoor

Roseville, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Support Specialist is part of the Employee Technology Enablement team, providing IT support for new employee onboarding and existing staff across the US and Mexico. The role involves troubleshooting technical issues, answering questions about company hardware and software, and guiding users to maximize productivity. The position requires strong interpersonal skills, technical IT knowledge, and the ability to manage multiple tasks under pressure.

Responsibilities

Provide level 2 help desk support and troubleshoot technical issues
Answer staff questions about company supported hardware and software
Document problems and resolutions for future reference

Skills

About GoodLeap

goodleap.com

Headquarters

Roseville, California, United States

Company Size

501-1000 employees

Founded

2003

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GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.