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IT Support Technician 2 at Yale University - ApplyBlast

IT Support Technician 2

Yale University

1 month ago

4.2 on Glassdoor

New Haven, Connecticut, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The IT Support Technician 2 provides comprehensive user support services, including network connectivity, desktop support, and training for endpoint technologies and office equipment. This role focuses on resolving hardware and software issues, supporting meetings and AV requests, and ensuring smooth integration of network and software products. The position requires strong customer service, troubleshooting, and problem-solving skills to work independently and collaboratively.

Responsibilities

Manage desktop computing environments and provide end-user technical support
Maintain computer hardware and software inventories while ensuring system updates
Train users on desktop equipment and support technical projects

Skills

About Yale University

yale.edu

Headquarters

Yale, Michigan, United States

Company Size

10001+ employees

Founded

1701

View Profile

Yale University is a private Ivy League research university founded in 1701 and located in New Haven, Connecticut. The institution is known for its undergraduate, graduate, and professional programs, as well as its contributions to research, innovation, and global scholarship.