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IT Support Technician I at Yale University - ApplyBlast

IT Support Technician I

Yale University

18 days ago

4.2 on Glassdoor

New Haven, Connecticut, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The IT Support Technician I provides first-line technical support to the Law School community, including faculty, staff, and students. The role involves troubleshooting hardware, software, and connectivity issues, deploying and configuring technology, and maintaining accurate service documentation. The position requires strong customer service skills and the ability to communicate technical information clearly to users with varying levels of experience.

Responsibilities

Provide first-line technical support to faculty, staff, and students
Diagnose and resolve hardware, software, and connectivity issues
Deploy and configure computer systems and manage device inventories

Skills

About Yale University

yale.edu

Headquarters

Yale, Michigan, United States

Company Size

10001+ employees

Founded

1701

View Profile

Yale University is a private Ivy League research university founded in 1701 and located in New Haven, Connecticut. The institution is known for its undergraduate, graduate, and professional programs, as well as its contributions to research, innovation, and global scholarship.