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IT Support Technician I at Biamp - ApplyBlast

IT Support Technician I

Biamp

19 days ago

3.4 on Glassdoor

Beaverton, Oregon, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The IT Support Technician I provides first-tier technical support to end users, maintaining the organization's desktop and mobile infrastructure within a Microsoft environment. This onsite role involves troubleshooting hardware and software issues, managing user accounts, and deploying workstations while working under the guidance of senior technicians. The position requires strong communication skills and a customer service orientation to assist employees with standard software applications and technical inquiries.

Responsibilities

Provide first-tier technical support to end users via phone, email, and ticketing system
Perform thorough troubleshooting for hardware and software problems on desktop and mobile infrastructure
Manage account setup, password resets, and access management while maintaining IT equipment inventory

Skills

Qualifications

Associates degree in computer science, information technology, or related fieldCompTIA A+ certification

About Biamp

biamp.com

Headquarters

Beaverton, Oregon, United States

Company Size

501-1000 employees

Founded

1976

View Profile

Biamp is a leading provider of professional audiovisual equipment and integrated AV solutions for meeting rooms, conference spaces, and large enterprises. Its product lineup includes Tesira networked DSP platforms, Parlé voice lift microphones, Cambridge sound masking, and Voltera amplification, along with the Biamp Workplace cloud-based AV management platform. Biamp serves industries from corporate and education to government and healthcare, delivering scalable, reliable AV technology.