IT Support Technician - L1 (Desktop Support)
New Era Technology(6 hours ago)
About this role
Join New Era Technology as an onsite Technical Support Technician, focusing on supporting J&J environments through technology refreshes and project initiatives. The role involves providing technical assistance and ensuring operational tasks are completed efficiently within a high-profile client environment.
Required Skills
- Windows
- Microsoft Teams
- Zoom
- Troubleshooting
- Support
- Device Management
- UAT
- Connectivity
- Documentation
- Customer Service
About New Era Technology
neweratech.comNew Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.
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