IT Support Technician Level 1 (Job 1258)
DLH
About this role
The IT Support Technician (L1) provides on-site hardware and software support to a diversified staff and end-user population, supporting both Mac and Windows environments. The role emphasizes face-to-face customer service, VIP support, and daily presence at client sites in the Bethesda/Rockville, MD area while supporting NIH-provided applications and secure device configurations.
Skills
Qualifications
About DLH
dlhcorp.comDLH is a technology and professional services firm that solves health and national security challenges through digital transformation, science research and development, and systems engineering and integration. It delivers improved readiness and response solutions for federal programs, combining R&D, data-driven digital capabilities, and systems engineering to modernize mission-critical programs. DLH emphasizes innovation and technical integration to strengthen public health and national security outcomes across government customers.
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About DLH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $55k
per year