IT Support Technician

Faire

2 months ago

3.8 on Glassdoor

Kitchener-Waterloo, ON

Onsite

Full Time

Medior

4 applicants

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About this role

Faire is hiring an on-site IT Support Technician for its Waterloo office to provide day-to-day technical support, unblock employees, and assist with internal events. The role also involves owning small projects and process improvements to reduce repetitive work and improve team workflows. Candidates will work closely with IT Engineering and other teams to troubleshoot devices, networks, and AV setups while maintaining clear documentation.

Skills

About Faire

faire.com

Faire is a wholesale marketplace that connects independent retailers with emerging and established brands and makers, helping stores source curated, often-unique inventory at wholesale prices. The platform provides tools to buy and sell at scale — including flexible net payment terms, risk‑reduction features for first orders, returns protections, data-driven product discovery, and payments/logistics support — to lower inventory risk and streamline ordering. Faire’s mission is to democratize wholesale by giving small brands access to a broad network of retailers and giving retailers an easy way to discover and reorder differentiated products.