IT Support Tier I
Big Brand Tire
About this role
The IT Support Level I Technician provides first-line technical support to end users, assisting with hardware, software, and network issues while maintaining IT documentation and inventory. The role emphasizes customer service and operational support, supporting onboarding and equipment management across company locations.
Skills
About Big Brand Tire
bigbrandtire.comBig Brand Tire & Service is a tire retailer and automotive service chain that sells tires from major brands and provides professional installation and maintenance. They offer services such as tire mounting and balancing, rotations, alignments, brakes, oil changes, and fleet and seasonal tire programs, with online tools for tire selection and appointment booking. A network of local service centers staffs trained technicians and provides warranties, road‑hazard protection, and financing options to help customers manage cost and vehicle safety.
About Big Brand Tire
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Big Brand Tire.
Salary
$44k – $61k
per year