IT System Management and Budgeting

This role oversees IT asset management and systems operations to ensure business continuity, data integrity, and optimal service delivery. The position involves managing budgets, vendor relationships, and IT maintenance schedules while ensuring compliance with quality standards. Key responsibilities include supporting the Toll Collection Management System, maintaining server infrastructure, and resolving IT-related user queries. The role also focuses on enhancing operational efficiency and enforcing service level agreements with IT service providers.