IT Systems Administrator, Expert

This role provides senior-level operational support and technical leadership for enterprise hybrid cloud, public cloud, and virtualization environments, focusing on Azure Local, AWS, Windows 365, VMware, and Citrix VDI. The position is responsible for maintaining the availability, reliability, performance, security, and operational health of critical infrastructure services while monitoring service health and ensuring compliance with business and cybersecurity requirements. The role also involves providing technical oversight to Managed Service Provider teams and serving as a senior escalation point for complex operational incidents.