IT Systems Engineer III (Lead Engineer)

The IT Systems Engineer III (Lead Engineer) provides advanced Tier2 support for a nationwide fiber optic OTN/DWDM transport backbone and Network Operation Centers, serving as the primary point of contact for problem escalations. The role involves troubleshooting network devices, tools, and data services while collaborating with Network Provisioners, IP Engineers, and vendors to resolve issues. The position requires high-level skills in Layers 1, 2, and 3 inter-dependences and Transport proficiency to sustain network growth and ensure operational excellence.