IT Systems Support Technician (Internal)
Birdseyeaccount
About this role
This role involves maintaining, configuring, and troubleshooting PCs, laptops, and peripherals, ensuring security compliance and operational efficiency. The candidate will manage IT assets, assist with procurement, and document procedures, supporting overall IT infrastructure needs.
Skills
About Birdseyeaccount
birdeye.comBirdeye is an enterprise "agentic" marketing and customer experience platform that unifies customer data for multi-location brands and deploys custom AI agents to automate outreach, messaging, reputation, and local marketing. Its suite includes review and reputation management, listings, surveys, webchat/messaging, CX analytics, and campaign automation to drive measurable business outcomes across thousands of locations. Built for large franchises, retailers, and service brands, Birdeye emphasizes centralized control, local execution, and AI-driven personalization and insights. Trusted by major global brands, it aims to replace fragmented marketing tools with a single platform that boosts customer acquisition, retention, and operational efficiency.
About Birdseyeaccount
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Birdseyeaccount.
Salary
$61k – $83k
per year