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IT Tech Lead at Alight Solutions - ApplyBlast

IT Tech Lead

Alight Solutions

3 months ago

3.2 on Glassdoor

Chennai, India

Hybrid

Full Time

Senior

0 applicants

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About this role

A Technical Lead for SmartCOMM/Quadient drives enterprise Customer Communication Management (CCM) implementations and production support. The role involves architecting scalable solutions, managing complex integrations, and providing technical leadership across development and deployment activities. Candidates will collaborate with cross-functional teams to resolve critical issues and mentor staff while ensuring adherence to quality standards.

Responsibilities

Lead end-to-end implementation of SmartCOMM solutions for enterprise clients
Design and architect scalable, secure, and high-performing CCM solutions
Manage integrations between SmartCOMM and enterprise applications and APIs
Troubleshoot complex production issues and perform root cause analysis
Mentor team members and contribute to technical governance decisions

Skills

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

About Alight Solutions

alight.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

View Profile

Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.