IT TECHNICAL SUPPORT CONSULTANT - STAFF
SFWMD
About this role
A Junior-Level Technical Desktop Support Consultant provides desktop technical support to customers at headquarters and local office locations. The role involves managing service requests and incidents through a ticketing system, troubleshooting hardware and software issues, and supporting Microsoft Office 365 and Windows 11 systems.
Skills
Qualifications
About SFWMD
sfwmd.govNew Relic is a software analytics and observability platform that helps developers and IT teams monitor, analyze, and optimize the performance of their applications and infrastructure. It offers a unified suite of tools across application performance monitoring (APM), infrastructure, real user monitoring (RUM), logs, synthetic monitoring, and security features, accessible through APIs and dashboards. With agents and integrations for cloud-native stacks, containers, and microservices, New Relic provides end-to-end visibility across modern environments. Companies rely on New Relic to troubleshoot performance issues faster, improve reliability, and optimize user experience through real-time telemetry and actionable insights.
About SFWMD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for SFWMD.
Salary
$95k – $138k
per year