NTT DATA,

IT Technical Support Engineer

NTT DATA,(1 month ago)

Madrid, SpainOnsiteFull TimeSenior$116,546 - $157,741 (estimated)IT / Technical Support
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About this role

The IT Technical Support Engineer at NTT DATA is a seasoned subject matter expert responsible for maintaining operational IT infrastructure and systems for internal clients. The role focuses on diagnosing and resolving complex technical incidents and problems to restore service and prevent recurrence. It involves collaborating with stakeholders, vendors, and service teams to ensure service continuity and adherence to service level agreements.

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Required Skills

  • Troubleshooting
  • Incident Management
  • Problem Analysis
  • Stakeholder Management
  • Azure
  • Microsoft 365
  • Meeting Room Technologies
  • Secure Print
  • Communication
  • Coaching

Qualifications

  • Bachelor's Degree in IT/Computing
  • ITIL
  • Microsoft 365
NTT DATA,

About NTT DATA,

global.ntt

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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