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IT Technical Support Intern at Motorola Solutions - ApplyBlast

IT Technical Support Intern

Motorola Solutions

5 months ago

4.2 on Glassdoor

Penang, Malaysia

Onsite

Full Time

Intern

0 applicants

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About this role

This role is an internship within the Network Operations Center where candidates will act as the first point of contact for technical requests and monitor customer telecommunications systems. Interns will apply problem-solving skills to detect, triage, and recover network incidents while leveraging AI tools to automate workflows and enhance operational efficiency. The position requires fluency in English and a collaborative spirit to support a diverse team and optimize processes.

Responsibilities

Act as initial point of contact for technical requests
Detect, triage, and categorize network incidents
Monitor real-time customer telecommunication systems
Leverage AI tools to automate workflows
Communicate with end customers via telephone and email

Skills

Qualifications

Degree in Information TechnologyDegree in TelecommunicationDegree in Computer EngineeringDegree in Computer ScienceDegree in Cybersecurity

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.