IT Technical Support Specialist, Onsite
Next Step Systems
About this role
The IT Technical Support Specialist provides technical assistance and support across hardware, software, and network environments to end users, ensuring the organization’s technology infrastructure operates reliably, securely, and efficiently. The role involves onsite support related to setup, repair, troubleshooting, and user account management.
Skills
About Next Step Systems
nextstepsystems.comGoDaddy is a large web-presence platform and domain registrar that helps individuals and small-to-medium businesses get online quickly. It provides domain registration, shared/VPS/dedicated and managed WordPress hosting, website and e-commerce builders, professional email, SSL certificates, and security services such as web application firewalls and DDoS protection. Known for consumer-friendly interfaces, one‑click setups and 24/7 support, GoDaddy packages tools for site building, commerce and digital marketing into all‑in‑one solutions. The company operates globally and focuses on simplified product bundles and add‑on services for SMBs and entrepreneurs.
About Next Step Systems
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Next Step Systems.
Salary
$40k – $58k
per year
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