IT Technical Support Supervisor
City of Boulder City(18 days ago)
About this role
The Technical Support Supervisor oversees the city’s enterprise IT desktop support team, ensuring high-quality customer service and operational efficiency. The role involves supervising staff, managing support processes, supporting complex systems, and continuous improvement of service delivery in an IT support environment.
Required Skills
- IT Support
- Customer Service
- ITSM
- System Security
- Windows
- Mobile Devices
- System Deployment
- Scripting
- Team Leadership
- Troubleshooting
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