BTI Solutions
An IT Technical Support specialist at BTI serves as the primary point of contact for internal hardware, mobile devices, and applications within a manufacturing environment, focusing on troubleshooting, documentation, and executive-level VIP support. The role involves managing ticketing systems, administering company security and VPN infrastructure, collaborating with network and server teams, and ensuring high customer satisfaction for C-level stakeholders. Candidates must possess strong technical knowledge of Windows environments, Active Directory, and SCCM while demonstrating excellent problem-solving skills.
Headquarters
Richardson, Texas, United States
Company Size
201-500 employees
Founded
2006
BTI Solutions is a consulting firm that designs, implements, and manages custom operational solutions for businesses. Their services span technology, HR, payroll, finance, and resource management, as well as support for U.S. market expansion. BTI Solutions serves clients seeking end-to-end operational expertise across multiple business functions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BTI Solutions.
20% above the average for this role