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IT Technician I at Altasciences - ApplyBlast

IT Technician I

Altasciences

4 months ago

3.0 on Glassdoor

Everett, WA

Hybrid

Full Time

Junior

0 applicants

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About this role

An IT Technician at Altasciences provides first-level support to internal users by managing hardware, software, and network equipment across computer, mobile, and telephony systems. The role involves troubleshooting technical issues, maintaining an automated Helpdesk system, and implementing solutions to ensure timely resolution of user requests. Candidates must possess strong technical knowledge in Windows environments, network protocols, and mobile device management while fostering a collaborative work environment.

Responsibilities

Provide first-level IT support for hardware and software issues
Manage helpdesk ticketing system and document incident resolutions
Configure and deploy operating systems and software on new devices
Troubleshoot network connectivity and mobile device configurations
Suggest hardware upgrades and software improvements to enhance efficiency

Skills

Qualifications

BS in Computer ScienceCompTIA A+ CertificationIT-related College Degree

About Altasciences

altasciences.com

Headquarters

Laval, Quebec, Canada

Company Size

1001-5000 employees

Founded

1995

View Profile

Contract research organization specialized in seamless, end-to-end, early phase drug development, we act to get your most promising compounds into and through early phase clinical trials.