IT Technician I

SeaWorld is seeking enthusiastic Ambassadors to perform service transition and operation tasks using ITIL methodology processes, including asset, change, incident, and access management. The role involves interacting with corporate IT and vendors to troubleshoot software, networking, and telephony issues while assisting with user setups and event logistics. Candidates must be comfortable working in all weather conditions, handling physical equipment, and supporting varying shifts including nights, weekends, and holidays.