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IT Technician II at Altasciences - ApplyBlast

IT Technician II

Altasciences

6 days ago

3.0 on Glassdoor

Montreal, Quebec, Canada

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Technician II supports users with IT tools such as computers, telephones, software, and mobile devices, responding to and tracking requests via an automated Helpdesk System. The role involves troubleshooting technical issues, managing user accounts, and providing coaching to junior technicians. It also includes participating in team projects to enhance help desk service quality and efficiency.

Responsibilities

Support users with computers, telephones, software, and mobile devices
Troubleshoot technical issues and resolve user account and email problems
Mentor junior technicians and assist in help desk service improvements

Skills

Qualifications

CompTIA A+Network+Security+

About Altasciences

altasciences.com

Headquarters

Laval, Quebec, Canada

Company Size

1001-5000 employees

Founded

1995

View Profile

Contract research organization specialized in seamless, end-to-end, early phase drug development, we act to get your most promising compounds into and through early phase clinical trials.