IT Technician (Level II or I)
St. Jude(1 month ago)
About this role
An IT Technician (Level I or II) who provides hardware, software, and local network support across a campus environment. The role partners with technology staff, clients, collaborators and vendors to identify needs, implement and maintain systems, and ensure compliance with institutional policies. The position maintains awareness of technology trends and supports deployment and management of IT resources to meet departmental objectives.
Required Skills
- Hardware Support
- Software Support
- Network Support
- Troubleshooting
- Customer Service
- Documentation
- Account Management
- System Administration
- Problem Escalation
- Time Management
Qualifications
- High School Diploma
- GED
- A+
- Network+
- Windows Certification
- Apple Certification
About St. Jude
stjude.orgA leading children’s hospital, St. Jude treats the toughest childhood cancers and pediatric diseases. Learn about patient referrals, and donate so families never receive a bill for treatment, travel, housing or food.
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