IT Technician

Engineering Intern - University (1 day ago)

Tempe, AZOnsiteFull TimeJunior$48,600 - $50,000IT Support Services

About this role

The IT Helpdesk Coordinator at Arizona State University's W. P. Carey School of Business provides first-level support for faculty, staff, and students, assisting with troubleshooting, technical issues, and customer service. The role involves managing support cases, remote and in-person assistance, and coordinating warranty claims, all while delivering efficient and friendly IT support.

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Required Skills

Customer Service
Helpdesk
Troubleshooting
Remote Support
ServiceNow
Salesforce
Hardware
Software
Support Ticketing

Qualifications

High School Diploma
2 Years Experience

About Engineering Intern - University

asu.edu

Arizona State University (ASU) is a large public research university headquartered in Tempe, Arizona, with multiple campuses and a comprehensive online education arm. The institution emphasizes interdisciplinary research and innovation—ranking No. 9 in the U.S. and No. 14 globally for interdisciplinary science—and focuses on preparing students for future careers. ASU offers a broad array of undergraduate, graduate, and professional programs across science, technology, humanities, and public service, with extensive industry partnerships and research centers. The university prioritizes access, entrepreneurship, sustainability, and community engagement to translate research into real-world impact.

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