IT Ticketing Manager
Third-Party Job Posts(11 days ago)
About this role
GFiber is seeking an IT Ticketing Manager to oversee and optimize their internal ticketing ecosystem, automate workflows, and manage enterprise systems to improve employee productivity and support operations. The role involves acting as the primary administrator, supporting platform issues, and improving internal communication tools.
Required Skills
- ServiceNow
- APIs
- Webhooks
- Automation
- ITIL
- Troubleshooting
- JavaScript
- Support
- Workflows
- Enterprise Systems
Qualifications
- BS in Computer Science
- 5 Years ServiceNow Experience
- ITIL Certification
About Third-Party Job Posts
google.comGoogle is a multinational technology company best known for its search engine and its mission to organize the world’s information and make it universally accessible and useful. Beyond search, it develops a broad portfolio of consumer and enterprise products — including Android, Chrome, Gmail, Maps, YouTube, Google Workspace, and Google Cloud — plus developer platforms, APIs, and AI services. Its core business is digital advertising, underpinned by massive global infrastructure and data centers, while research arms like Google Research and DeepMind drive advances in AI and cloud computing. Google is a subsidiary of Alphabet Inc. and serves billions of users, developers, and businesses worldwide.
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