Ally
The IT3630 Analyst – Tech Support role serves as a second-level contact for end-user support issues, resolving standard technical problems related to applications, desktop products, and client services. The position involves analyzing issues, applying company policies, and escalating complex or non-standard problems to higher-level staff. This role requires effective communication with internal and external customers to ensure timely issue resolution.
Headquarters
Detroit, Michigan, United States
Company Size
10001+ employees
Founded
1919
Ally is a digital-first financial services company that offers online banking, auto financing, and investing products to consumers and dealers. Its banking lineup includes high-yield savings, interest checking, CDs and other deposit accounts, while Ally Auto provides loans and leasing solutions. Ally Invest delivers self-directed trading and managed portfolio options alongside tools to help customers manage their money. The firm emphasizes simple pricing, competitive rates, secure digital platforms, and 24/7 customer support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ally.
Right around the average for this role