Merriam

Italian- Customer Success Manager: Program Specialist

Merriam

11 months ago
London, United Kingdom
Hybrid
Full Time
Medior
0 applicants
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Merriam
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About this role

Customer Success Managers (CSMs) at Assent play a crucial role in ensuring the success of client programs and fostering strong customer relationships. They act as trusted advisors, managing customer health metrics and retention, and collaborating with internal teams to optimize client outcomes and satisfaction.

Skills

Qualifications

3+ years related experienceProficiency in ItalianKnowledge of SaaS or Professional Services
Merriam

About Merriam

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About Merriam

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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