Italian Customer Support Specialist

This role involves serving as the primary contact for Italian-speaking clients, resolving inquiries across telephone, email, and live chat channels within a fast-paced, multicultural team. The position requires a proactive professional to manage customer interactions, analyze issues, and deliver effective solutions while maintaining precise records in the CRM system. Candidates must be available for a 24/7 rotating shift schedule and work on-site in Lisbon, Portugal.