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Italian-speaking Customer Support Representative at Cross Border Talents - ApplyBlast

Italian-speaking Customer Support Representative

Cross Border Talents

1 month ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

An Italian-speaking Customer Support Representative serves as the primary point of contact for customers in Lisbon, Portugal, addressing inquiries and resolving issues via phone, chat, and email. The role focuses on maintaining clear communication, ensuring high-quality service, and accurately documenting case notes in internal systems. This position requires professional-level fluency in both Italian and English to effectively support clients.

Responsibilities

Resolve customer issues efficiently across phone, chat, and email
Flag recurring issues to address them at the source
Maintain accurate internal systems and case notes

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.