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Italian-speaking Customer Support Representative at Cross Border Talents - ApplyBlast

Italian-speaking Customer Support Representative

Cross Border Talents

29 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

An Italian-speaking Customer Support Representative provides voice and written support to customers across phone, chat, and email, ensuring efficient issue resolution and accurate case documentation. The role involves identifying recurring problems to address them at the source while maintaining high-quality service standards. This on-site position in Lisbon, Portugal, requires fluent Italian and B2-level English proficiency.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Resolve customer issues efficiently while maintaining quality standards
Flag recurring issues and maintain accurate internal case notes

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.