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Italian-Speaking Technical Support Agent at Cross Border Talents - ApplyBlast

Italian-Speaking Technical Support Agent

Cross Border Talents

14 days ago

Athens, Attica, Greece

Hybrid

Full Time

Junior

0 applicants

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About this role

An Italian-Speaking Technical Support Agent provides technical assistance to customers via phone, email, and chat, troubleshooting device issues and managing warranty claims. The role requires fluent Italian proficiency, advanced computer skills, and familiarity with ISP services to ensure a seamless support experience. This on-site position in Athens, Greece, offers a hybrid work model after an initial training period.

Responsibilities

Provide technical support via phone, email, and chat
Troubleshoot device issues involving power, audio, webcams, and performance
Document and track customer interactions using CRM systems

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.