outsource-x
This role serves as the primary point of contact for supply and demand-related customer support inquiries for Italian-speaking clients within a dynamic UK-based SaaS environment. The position involves managing client contacts and escalations, processing service request tickets, and providing administrative support to maintain accurate client databases. The ideal candidate will thrive in a fast-paced, multinational team setting while delivering compassionate and proactive solutions.
Outsource-X is an offshore outsourcing company based in Somerset West, South Africa, that builds and manages dedicated teams for businesses in the UK, US, Canada, and Australia. They provide customer support, IT support, sales and lead generation, back office and admin, and Employer of Record services, staffing roles from a pool of over 3,800 pre-screened professionals. All agents operate under the client's brand and within their systems, with multilingual capability tested to C1 level.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for outsource-x.
outsource-x didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role
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