FCBank
The ITM Agent provides exceptional customer service and support to clients through Interactive Teller Machines, contact center emails, and online/mobile banking messages. This role involves assisting with transactions, troubleshooting technical issues, and resolving inquiries to ensure a positive and personalized banking experience. The position requires adherence to bank policies while maintaining performance metrics for service quality and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FCBank.